Please take a moment to read the Terms and Conditions also known as "Agreement" for use of Tradersbrain service.

This Agreement is made between Tradersbrain and the person viewing this Agreement. The person viewing this Agreement will be referred to as "Subscriber" and/or "Member" within the contents of this Agreement.

Service Program Subscription and PILOT Program

An approved subscription or membership is required for use of Tradersbrain services.  Subscriber is required to pay a monthly subscription fee for access to Tradersbrain. Tradersbrain reserves the right to cancel a Subscriber subscription or membership at any time. Monthly subscription fee is non-refundable. There is a three (3) month obligation when subscribing to, or changing to, a Tradersbrain Subscription Service Program.

Title Check-Out

Before a title can be shipped, subscriber must complete a Check-Out form or MY Queue form. Upon completion of a Check-Out form or MY Queue form subscriber will be notified via email that their Check-Out request has been received. Included will be confirmation that the title(s) is/are available for shipment. Please note that sometimes titles listed in the Tradersbrain database may not be available for shipment.  This is usually caused by delays in updating our databases. Prior to shipment of a title a Rental Agreement must be acknowledged and accepted by the Service Program subscriber. If a title is not available subscriber may enter their name onto the title's request form. Subscriber is required to include the maximum number of titles allowed by their Service Program per check-out. Partial title check-outs are not permitted and will not be honored.

PILOT Program Members only

PILOT Program members are granted a Check-Out period of 45 calendar days. Check-out period includes shipping time from Tradersbrain to member and return shipment. Member will be notified via email of the actual due date. The actual due date will also be included on the invoice that accompanies the shipment. PILOT member may extend a Check-Out, without incurring penalty, only if the Extension Request is received prior to, or on, the check-out's final due date. PILOT member is allowed a maximum of two (2) consecutive extensions on a check-out. A late fee of 0.95 per day is calculated and will be applied from the date immediately following the final due date to the date prior to the receipt date.

Shipping (US Services only)

Tradersbrain ships packages via United States Postal Service (USPS). Shipments are mailed via USPS Media Mail and USPS Priority Mail. USPS media mail will usually take 4-14 business days for delivery. USPS Priority is advertised to take 2-3 business days for delivery.

Each Tradersbrain shipment will include:

• Title(s).

• Re-usable box for shipping and packaging materials.

• Invoice. Invoice specifies: Due Dates, title condition.

• Return shipment address label.

• Return postage (Bronze, Silver, Gold and Platinum programs only)

• Title Condition Report (TCR). The TCR details any defects on book prior to shipping. The TCR is located on the invoice.

For return shipment instructions please see our Tradersbrain Shipping Central page. Subscriber and Member will be required to package and ship title(s) back to Tradersbrain.  Subscriber and Member are also responsible if check-out is damaged as a result of poor packaging for return shipment.

Shipping (Canadian Services only)

Tradersbrain ships packages via United States Postal Service (USPS) Priority International. USPS Priority International mail usually takes 6-10 days for delivery.

Each Tradersbrain shipment will include:

• Title(s).

• Re-usable box for shipping and packaging materials.

• Invoice. Invoice specifies: Due Dates, title condition.

• Return shipment address label.

• Title Condition Report (TCR). The TCR details any defects on book prior to shipping. The TCR is located on the invoice.

For return shipment instructions please see our Tradersbrain Shipping Central page. Subscriber and Member will be required to package and ship title(s) back to Tradersbrain.  Subscriber and Member are also responsible if check-out is damaged as a result of poor packaging for return shipment.

Purchase

All purchase must be made through Tradersbrain's OFFER Pricing option. Details can be found on the OFFER Pricing page . All Tradersbrain title sales are final. If purchasing a title not on check-out, buyer is responsible for payment of shipping charges.

Return (US Services only)

If the Postage Page amount is less than the amount required to ship, the subscriber is asked to cover the amount difference. Tradersbrain will then discount the difference amount plus 10% of the difference amount off the subscribers next monthly subscription fee.

PILOT Program Members only

Check-out must be returned to Tradersbrain within the assigned Due Dates range. The Due Dates range is listed on the shipment Invoice. If Member does not return the check-out within the Due Dates period a late fee is charged per day. The amount of the late fee is a flat $0.95 per title per day. Late fees will accumulate for 30 days or until the check-out is returned or the title(s) is/are purchased through our online Purchase form. After 30 days all titles included on the past due invoice will be automatically purchased at the Tradersbrain retail price minus late fees charged. Member may extend their check-out by submitting an Extension form or by contacting Tradersbrain via email or phone. Member is allowed two consecutive extensions on the same Check-Out. Please see our Extension fee schedule.

Return (Canadian PILOT Program only)

Check-out must be returned to Tradersbrain within the assigned Due Dates range. The Due Dates range is listed on the shipment Invoice. If Member does not return the check-out within the Due Dates period a late fee is charged per day. The amount of the late fee is a flat $0.95 per title per day. Late fees will accumulate for 30 days or until the check-out is returned or the title(s) is/are purchased through our online Purchase form. After 30 days all titles included on the past due invoice will be automatically purchased at the Tradersbrain retail price minus late fees charged. Member may extend the check-out by submitting an Extension form or by contacting Tradersbrain via email or phone. Member is allowed two consecutive extensions on the same Check-Out. Please see our Extension fee schedule.

Damaged Titles

Accompanying each shipment is a Title Condition Report (TCR). This report details the condition of each title prior to shipment. We recommend performing a quick overview of the condition for each title in your check-out when it first arrives. If a title has damage or defects not listed on the TCR it must be reported immediately. To report damage or defects complete our TCR form. Subscriber or Member is responsible for notifying Tradersbrain when a title displays damage not noted in the TCR. Subscriber or Member is required to notify Tradersbrain within 2 days of receipt if a title displays damage not noted in the TCR. Subscriber or Member will be held responsible if a title is returned to Tradersbrain damaged or displaying damage not noted on the original TCR and may be charged a title depreciation fee.

Pricing and Billing

• Individual Service Program subscription rates and PILOT Program rates

• Late Return Fee (PILOT Programs only)

  $0.95 per-title, per-day.

• Extension Fee (PILOT Programs only)

  Limit two extensions per check-out. Please see our extension fee schedule.

• Damage Title Fee

  Fee amounts are derived by determining the depreciation amount of the damaged title. We do understand that title's experience normal wear and use. Thus, Tradersbrain practices a conservative damaged title policy. Tradersbrain will only apply Damage fees to titles where writing, tearing, bending, crushing, cracking, scratching or/and marking are/is present, but not listed on the current Title Condition Report (TCR).

Subscriber will be notified via email of the subscription start date and will be charged the Service Program subscription fee monthly on the same date. In the event a subscription starts on the 31st of a month, the billing cycle will commence on the first day of the next month. If cancelling a subscription, the cancellation will take effect after the cancelling subscribers current billing cycle concludes. In the event a subscriber's credit card on file has expired or is no longer accepted by Tradersbrain credit processing company, the subscriber will be requested to provide new valid credit card information within 72 hours of the initial request. If no new valid credit card information is provided within 72 hours of initial request for information, Tradersbrain reserves the right to place subscriber's account in 'Inactive' standing. In 'Inactive' standing no check-out request by the subscriber in 'Inactive' standing will be honored. In addition, if subscriber in 'Inactive' standing has Tradersbrain title(s) on check-out, Tradersbrain will demand return of titles immediately. If titles are not returned, within a period determined by Tradersbrain, Tradersbrain will seek remedy by means of collection and/or reporting to appropriate credit agencies.

Privacy

Tradersbrain holds all Subscriber or Member information confidential and does not disseminate any personal information to outside entities. Tradersbrain strictly practices and enforces its privacy policies.

Copyright

Tradersbrain takes copyright infringement seriously. Subscriber or Member is not permitted to infringe on copyright of any title offered by Tradersbrain unless it has been authorized by the copyright holder. In the event that Tradersbrain is notified, or where evidence is provided, that the Subscriber or Member has infringed on a protected copyright, said Subscriber or Member will be reported to the copyright holder.

Tradersbrain reserves the right to change the Term & Conditions. In the event of changes, Service Subscribers or PILOT Members will be notified in a timely manner through email.